Frequently Asked Questions
Everything you need to know about our farm-to-table process.
How do you ensure the freshness of your produce during shipping?
We harvest our produce to order and use insulated, temperature-controlled packaging to ensure your items arrive at peak freshness within 24–48 hours of leaving the farm.
Are Eva-Anna Farms products organic?
We follow regenerative farming practices and do not use synthetic pesticides or fertilizers. While we are currently in the certification process, our commitment to natural, clean soil remains our top priority.
What happens if my order arrives damaged?
Because we deal with perishable goods, we offer a 100% Freshness Guarantee. If your order is damaged or unsatisfactory, please email a photo to our support team within 24 hours for a full refund or replacement.
Do you offer subscription boxes?
Yes! Our 'Seasonal Harvest' subscription allows you to receive a curated box of farm-fresh goods weekly or monthly at a 15% discount compared to individual purchases.
Where do you ship to?
Currently, we ship to all states within the continental United States. We do not ship internationally or to P.O. boxes to ensure our food safety and delivery timelines are met.
Can I change or cancel my order after it has been placed?
Orders can be modified or canceled within 4 hours of placement. After this window, our team begins harvesting and packing your items, and we can no longer make changes.